Protection of Personal Data

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Brigade Mondaine respects the protection of personal data and is committed to ensuring the best possible protection in compliance with French data protection laws. For further information on the protection of personal data, please consult the Commission Informatique et Liberté website. www.cnil.fr 

Brigade Mondaine uses Axeptio, the trusted third party for the privacy of Internet users. Axeptio certifies and stores the consents related to cookies in a secure and compliant way. 

Identity of the controller

The Client's personal data is collected during the consultation of the site. www.brigademondaine.fr or www.brigademondaine.com by:

Site publisher: MAISON BM SARL (capital: €24,000), registered in the PARIS Trade and Companies Register for the Brigade Mondaine trademark.

SIREN 753 671 684 - Intracommunity VAT FR63753671684 - EORI FR75367168400011

Head office address: 4 Rue du Fer à Moulin 75005 PARIS - FRANCE

Site hosted by : VULTR - Matawan, NJ 07747 - United States

HETZNER - Industriestr. 25 - 91710 Gunzenhausen - Germany

Personal data collected

Data is collected when the Customer browses the site, when the Customer creates a customer account, when the Customer identifies himself on the site, when the Customer places an order on the site, when the Customer subscribes to our Newsletter, when the Customer uses the contact forms on the site, when the Customer shares information from the site via the social network sharing buttons.

The personal data collected from the Client are : First and last name, postal details, login, encrypted password, telephone number, e-mail address, IP address, order history, preferences, delivery incidents and complaints.

The compulsory or optional nature of the data is indicated at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site.

The information collected is intended for the use of Brigade Mondaine and is intended to process, invoice, ship, track Customer orders and ensure after-sales service in order to offer the Customer a quality service.

This same information may also be used to fight against fraud during payment but also for the recovery of unpaid orders by the Customer.

Your data, with the exception of your password, may be transmitted to our delivery and payment service providers for order processing and customer service as well as for customer relationship management purposes.

Where required by law, your consent is obtained or an opportunity to opt-out is provided to you before any data is transmitted.

Cookies

Brigade Mondaine uses cookies in order to recognize the Customer during his connection on the site. A dialog box opens at the bottom of the site to collect the active consent of the visitor, for all cookies and other trackers used on the site. The Customer may also choose at any time to disable cookies via the settings of the browser he/she is using. Please note that if your browser is set to refuse all cookies, you will not be able to take advantage of some of the site's essential features.

Newsletter

Brigade Mondaine gives the opportunity to the Customer to be informed of the news and promotional offers proposed on the site, by subscribing to the Newsletter. The Customer has the possibility to modify his information or to unsubscribe by clicking on the link provided for this purpose, at the bottom of the Newsletter. The customer can also express his request by email to : contact@brigademondaine.fr

Social networks

The plug-ins (share buttons, like buttons) allow you to like or share a product, an article or any other information coming from the site on social networks. The use of social networks with Brigade Mondaine services is likely to lead to the collection and exchange of certain data between the social networks and Brigade Mondaine. We invite you to consult the personal data protection policies of the social networks in order to be aware of the information that is collected. You can disconnect from social networks before visiting our site if you do not want them to collect your information.

Brigade Mondaine offers the Facebook Connect feature to connect you via your Facebook account. You will be asked for permission to access your profile data and share your activities with Facebook.

Length of time personal data is kept

The personal data of the Customer, collected by Brigade Mondaine at the time of his registration, his order and its follow-up, are preserved the time necessary to the management of the orders and the associated services (guarantee, return...).

The French legislation in force imposes to keep certain data to meet legal obligations. The data related to the customer account are kept for 3 years. The data related to the invoicing are kept for 6 years.

The digital data stored is protected and secured within our computer system via various adapted tools. Personal data on paper is kept in a secure room, locked with an alarm system.

Right of opposition, correction or deletion of your personal data

In accordance with articles 39 and following of the law n° 78-17 of January 6, 1978 modified in 2004 relating to data processing, the files and freedoms, any person can obtain communication and, if necessary, correction or suppression of information relating to it. The exercise of these rights requires proof of your identity.

You can exercise all these rights by sending your request, accompanied by a signed identity document:

By mail: pdp@brigademondaine.fr

By post to : MAISON BM, 4 Rue du Fer à Moulin 75005 PARIS - FRANCE

Your requests will be taken into account and processed as soon as possible.